At ThermTec, we’re committed to enhancing your experience with our products, not just through cutting-edge technology but also with unparalleled customer support. That’s why we’re thrilled to announce the launch of our Service and Support System - the all-in-one solution for effortless case management, real-time repair tracking, and comprehensive warranty services.

Effortless Case Management

Say goodbye to complicated processes! With the ThermTec Service and Support System, you can:

●  Quickly create, track, comment on, and cancel in just a few clicks.

●  Manage all your cases seamlessly through the ThermTecOutdoor app or via website.

Real-Time Repair Tracking

Stay in the loop every step of the way:

●  Receive live progress updates on your depot repair process.

●  Monitor key stages, from shipping to completion, ensuring full transparency and peace of mind.

Dedicated Live Support

Get pompt help when needed:

●  Use our AI assistant for instant answers and quick troubleshooting.

●  Live chat with our dedicated support team for fast, expert assistance.

Comprehensive Warranty Service

Access all your warranty details and repair records with ease:
●  Check warranty status anytime, anywhere.
●  Request warranty updates if needed.
●  View and manage your full history of warranty and repair records in one place.

ThermTec Service and Support System is more than just a support tool, it's a complete solution for managing your ThermTec experience. Whether you’re tracking repairs, checking warranty details, or managing submitted cases, our system ensures a smooth, transparent, and hassle-free experience.

Your gear, our care - made effortless. With our new system, we’re not just supporting your gear – we’re supporting your adventures.

Explore ThermTec Service & Support System now!

Download iOS: https://apps.apple.com/au/app/thermtec-outdoor/id6477137424

Download Android: https://play.google.com/store/apps/details?id=com.hq.smart&hl=en

Experience via Website: https://service.thermeyetec.com/t/thermtec/wss/index.html#/home